Guest Services

Congratulations are in order: you’ve made it to our Guest Services page, which means that you’re planning a well-deserved Colorado getaway. Preparing for a vacation is often cause enough to go on one, considering the stress that too often accompanies getting ready to leave. This can include getting all impending work projects finished, finding someone to watch over your home, making sure that pets are boarded, and that the car has been given a good bill of health from the mechanic. And these are only a portion of the work you have to do while still at home! There’s still all the Colorado-related details that need to be planned, including living arrangements, passes for the ski resorts, and transportation.

With so many decisions to make on the way up to your mountain retreat, we want to make this process as stress-free as possible. On this page, you’ll find various tools to help you get the most out of your vacation. These include links to a tried and true Breckenridge standard: the At Your Beck and Call concierge service, as well as a directory of seasoned insurance providers to protect you on your travels. Additionally, you’ll find our Customer FAQ page which has all the need-to-know essentials posted there for you to peruse — information regarding the resort, payment options, and health and safety.

This Guest Services page may likely be your first stop as you search for valuable information regarding each stage of your vacation, (we also offer plenty of information regarding special deals, child care, and more, accessible directly from our services drop-down menu). But for any answers that aren’t covered here, we are also available to speak with you through our customer contact portal. You can contact us with any concerns that you have before getting your reservations made.

Once you have your questions answered and your plans are set, all you have left to do is enjoy! Trust us when we say that you won’t forget your time with us.